One desk, eight jobs
Each of these is a thing your front office already does badly on a busy Tuesday. Pick the one that costs you most.
- Answer every call
Inbound
It answers instantly, routes what needs a person, and books the rest — at 4am, on a Saturday, through a storm surge.
94%of calls booked or routed - Fill a quiet week
Outbound
Automated sequences that reach the right customers and book the job straight into an open slot.
5+touches per campaign - Be first back
Speed to Lead
Forms, ads, marketplaces, missed calls — all of it lands in one place and gets a real answer in seconds.
< 5slead response - Answer on the site
Web Chat
Chat on your site that actually answers — from your own pricing, hours and service area — and books the job in the conversation.
100%of questions answered - Let them book themselves
Scheduler
The shortest path from someone reading your website to a job on your board. Three steps, no account.
3steps to booked - Answer paid leads first
Google Leads
Direct integration with Google Local Services Ads, so the lead you paid for gets called back before it goes to the next provider.
< 60scall-back on paid leads - Make the desk better
Coach
It listens to all of them and tells you which four are worth your afternoon — and what to say when you get there.
100%of calls scored - See what actually happened
Analytics
Every call, text and booking tracked and broken down by location, campaign or service. See what works; fix what does not.
0spreadsheets required
Running in real shops
Operators who put it on the line and kept it there.
- Sydney · live
Every airport pickup starts the same way — a flight number, a pile of luggage, and a WeChat message at 2am. It answers in Chinese, prices the run and holds the vehicle.
A licensed Sydney charter operator (Lic 41114) taking enquiries over WeChat, phone and email — quoted against the fleet's real availability instead of a callback the next morning.
Bus4UAirport transfers & charter, Sydney - +$170K, no weekends
When a storm took out our phones and internet, it stepped in, answered every call and booked them.
Stopped working weekends and grew revenue by $170K.
Braquel NorwoodOffice Manager - 24/7 cover
It let me extend my service hours without extending my staff.
After-hours cover without the overhead of an after-hours team.
Aaron RuddickFounder - Every rep, better
It is not just about booking calls — it is about helping our people get better every single day.
Scoring every call turned the desk into a coaching surface.
Operations ManagerOperations
